What we offer
We believe that having the right tools is the key to any successful project, and we strive to offer products that meet the highest standards of performance and reliability.
We have already answered frequently asked questions for you
What shipping options do you offer?
We're working hard to get your order packed quickly. It usually takes about 1-3 business days for us to pack and ship your order. Express orders placed after 9am PT ship the following business day.
How much does shipping cost?
For Front Door Shipping, shipping and processing charges are based on the merchandise total for each delivery address. If available, next day delivery incurs an additional charge.
For Truck Delivery, unlimited flat rate shipping and processing charges are based on the distance from our warehouse to the shipping address, as well as order total.
Do you ship internationally?
Yes, we do offer international shipping to many countries. During the checkout process, customers can select their country, and shipping costs and estimated delivery times will be provided accordingly.
What is your return policy?
We're happy to accept returns of unworn items in their original condition (unwashed, tags attached, shoes in shoe boxes) within 30 days of your order's ship date.In-person returns at any of our stores* or a participating Happy Returns Bar are free. Mail-in returns incur a $5 shipping label fee, which is deducted from your refund once your return has been processed or waived if you opt for a store credit refund.
What payment methods do you accept?
You can choose to pay with a Credit Card (Visa, MasterCard, American Express or Discover), PayPal, Affirm or any Williams-Sonoma Brand Gift Card.