It’s possible that you may wish to return an item perhaps it doesn’t meet your expectations or there’s another reason you no longer want it. Whatever the cause, you have the right to cancel your order within 14 days of receiving it.
Note: You may inspect and assess the product upon receipt just as you would in a physical store, allowing you to make an informed decision.
How to Return Your Product
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Register Your Return:
Send us an email to returns@voltparts.com -
Packaging and Shipping:
Pack the item securely to prevent damage during shipment. -
Refunds:
Once we receive and verify your return, we will refund the purchase price and the original shipping costs via the same payment method you used. Please note that return shipping costs are your responsibility.
Conditions
- Returns must be registered via email and require our confirmation.
- The product must be neatly packed, without signs of use, and in original condition.
- Original protective films on screens may not be removed.
- A return registration must be submitted within 14 days after receiving the product.
Refund
We will refund within 10 business days if the product meets the return conditions. If the product does not meet the conditions, we will contact you to discuss it further.
Important
Keep a record of your return’s tracking code. If a return is not received by us and you cannot provide proof of shipment, we unfortunately cannot issue a refund.
Return address:
Voltparts
Oderweg 1
1043AG Amsterdam
The Netherlands
Please note that we work with a company that specializes in inspecting valuable electronic products. Therefore, clearly state your order number and our company name on the packaging.